World
Smart device users warned as technology sends personal information | World | News

According to Which?, owners of devices including smart speakers and security cameras are being asked to provide swathes of data to manufacturers, which could compromise their privacy.
It could also result in them handing their personal information to social media and marketing firms, research from the consumer champion has found.
Concerningly, companies appear to hoover up far more data than is needed for the product to function including smart TVs that insist on knowing users’ viewing habits and a smart washing machine that requires people’s date of birth.
The research suggests that, despite consumers having already paid up to thousands of pounds for smart products, they are also having to ‘pay’ with their personal data.
Which? analysed the data collection practices of popular brands behind a range of smart devices. Experts looked at what information they require to set up an account, what data permissions their apps request and what activity marketing companies are tracking on people’s products.
When it came to smart cameras and doorbells, Which? found that every single one assessed used tracking services from Google, while Blink and Ring also connected to parent company Amazon.
Google Nest’s product demands full name, email, date of birth and gender. For smart washing machines, experts were surprised to find companies needed the date of birth of users – although this is optional on Beko machines, LG and Hoover will not allow use of the app without knowing when customers were born.
A third (33 percent) of the Which? members surveyed admitted to not reading any of the privacy policy when downloading an app, while two-thirds (67 percent) said that they merely skimmed it.
This is perhaps unsurprising given terms and conditions and privacy policies are usually incredibly long to read.
A Google Nest owner would need to work their way through more than 20,000 words to get to grips with them, which would take one hour and twenty minutes for someone who reads at 250 words per minute.
Under the General Data Protection Regulations (GDPR), companies must be transparent about the data they collect and how it is processed. The data collected must also be relevant and limited to what is necessary for the processing to take place.
However, the reasons for taking information are often too broad for consumers to appreciate, with companies claiming ‘legitimate interests’.
While it all should be listed in a privacy policy, the reality is that when consumers come to click ‘accept’, unless they closely analyse the fine print, they have little to no idea what will actually happen next with their data.
Rocio Concha, Which? Director of Policy and Advocacy, said: “Consumers have already paid for smart products, in some cases thousands of pounds, so it is excessive that they have to continue to ‘pay’ with their personal information.
“Firms should not collect more data than they need to provide the service that’s on offer, particularly if they are going to bury this important information in lengthy terms and conditions.
“The ICO should consider updating guidelines to better protect consumers from accidentally giving up huge swathes of their own data without realising.”
An Amazon spokesperson said: “We design our products to protect our customers’ privacy and security and to put our customers in control of their experience.
“We never sell their personal data, and we never stop working to keep their information safe. We use data responsibly to deliver what our customers expect: products that they love and are always getting better.
“We are thoughtful and transparent about the information needed to develop, provide, and improve the products and services that we offer our customers, allowing us to deliver a more personalized experience, and to analyse and improve the performance of our devices and services.”
A Google spokesperson said: “Google fully complies with applicable privacy laws and provides transparency to our users regarding the data we collect and how we use it.”
A Miele spokesperson said: “Miele is transparent with its customers about the use of data. The data is collected to optimise appliance usage and to offer customers additional features and functionalities.
Our digital services vary from country to country. By specifying the location, we ensure that we can provide customers with the relevant services,” Michael Prempert, Director PR Professional/Smart Home.
A Samsung spokesperson said: “We design our products with security and privacy top-of mind and our customers are given the option to view, download or delete any personal data that Samsung has stored across any product or app that requires a Samsung account. Customers can find more information about our privacy policies at www.samsung.com/uk/info/privacy”
Hoover/Haier and Bose declined to comment. Apple, Beko, Blink, Arlo, LG, Ring, Ezviz and Sony did not reply by Which?’s publication deadline.
Which? was unable to contact Eufy.
World
Airline cancels all summer flights with just 72 hours warning for passengers | World | News

A major airline has abruptly suspended all of its summer flights, leaving passengers desperately seeking refunds as holidaymakers are thrown into turmoil over their travel arrangements.
While the carrier initially cited a seasonal pause on its European routes, it has since become apparent that the disruption runs far deeper.
Flights across its entire network – including Middle Eastern connections – are no longer available to book, pointing strongly towards a complete shutdown rather than a minor operational tweak.
Passengers with existing bookings are being contacted and offered a range of alternatives, including rebooking for later in the year, travel credit valid for up to 12 months, or full refunds.
However, the business class-only airline quietly removed a previous promise from its website that guaranteed business-class rebooking on alternative airlines in the event of disruption, a move that has raised considerable concern amongst affected passengers.
The airline, which launched in 2023 as a premium all-business-class carrier, had carved out a niche in luxury travel between Europe and the Maldives.
Behind closed doors, growing financial and operational strains appear to be weighing heavily on the luxury carrier, as soaring fuel costs render long-haul routes increasingly costly to operate — particularly for smaller airlines with limited resources.
The airline runs a modest fleet of just two aircraft, an Airbus A319 and an Airbus A321.
The airline runs a modest fleet of just two aircraft, an Airbus A319 and an Airbus A321.
Further indications of upheaval have surfaced online, with the airline stripping back sections of its website, including customer assurance details and previous announcements regarding expansion plans.
Beond had previously set out bold growth ambitions, including a raft of new destinations, yet several of these proposals never came to fruition — casting serious doubt over its capacity to return to the skies following its summer break.
World
Tourist shot dead in Teotihuacán archaeological zone in Mexico as gunman opens fire | World | News

A Canadian woman has been killed, and several other people have been injured after a man opened fire at a historical site in Mexico. The incident unfolded in the Teotihuacán archaeological zone, around one hour north of Mexico City, the country’s government has said.
The gunman then killed himself after the attack, according to officials. Police officers who rushed to the scene recovered a firearm, a bladed weapon, and live cartridges.
At least six people were hurt, including four with gunshot wounds and two who were injured while trying to flee.
Early reports indicate the attacker moved along a mid‑level platform of the Pyramid of the Sun before taking his own life. Footage shared online appears to show the gunman pacing the structure as visitors gathered on the steps below.
Mexico’s President Claudia Sheinbaum has issued a statement on social media regarding the shooting and confirmed the Canadian Embassy has been contacted.
“What happened today in Teotihuacán deeply pains us. I express my most sincere solidarity with the affected individuals and their families,” she wrote on social media.
“I have instructed the Security Cabinet to thoroughly investigate these events and provide all necessary support. Personnel from the Secretariat of the Interior and Culture are already heading to the site to provide assistance and accompaniment, along with local authorities.”
World
Chicago fire LIVE: Fire starts in city today as smoke seen for miles | World | News

A huge fire has erupted in Chicago as images shared online show smoke filling the sky above the city. The fire has broken out on W Lake Stret in Cicero.
Due to the burning blaze a number of bus routes have been divereted. A spokesperson for Chicago Transit Authority (CTA) said: “Cicero buses are temporarily rerouted in both directions via Cicero, Washington, Laramie, Chicago, then resume their normal route on Cicero.”
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