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Virgin Media confirms simple Wi-Fi error that’s slowing your broadband – check your router

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We all want faster broadband speeds but it seems a simple error, that’s incredibly easy to make, could be slowing things down without you realising. Virgin Media has just issued some vital Wi-Fi advice that’s definitely worth following if you want better and more reliable downloads.

Your router is key to keeping your home online and fully connected. Most of us know that putting it in the wrong place or popping it inside a cupboard are sure-fire ways to reduce speeds down to a snail’s pace but there’s another thing to check as well.

Virgin says it’s vital to make sure your router is upright and hasn’t topped over. So why does this matter and why should you check your router isn’t lying on its side?

Firstly, if your Wi-Fi device isn’t standing up some of the signals that it pumps out up will go straight into the carpet which means things are being wasted.

Not keeping things upright can also mean air doesn’t flow through the device properly – this can end up causing the router to overheat and that can then affect performance.

“Keep your router upright with the front lights facing into the room to ensure the WiFi antennas inside the router are in the most efficient orientation and less of your WiFi signal is wasted. Having the router upright will also ensure optimal air flow through the Hub and help avoid overheating,” Virgin confirmed in a message seen by Express.co.uk.

Of course, along with checking your router’s position there are lots of other things you can do to make sure your broadband stays up to speed.

Hitting the power button once a month can clear any issues that may have built up over time. Yes, turning it off, leaving it for a minute and switching things back on really can solve all kinds of glitches.

It’s also a good idea to keep that flashing black box away from things such as mirrors, fish tanks and other electrical devices as these can all slow things down.

Ktchens are also Wi-Fi’s worse enemy and it’s a really bad idea to have your router in this part of your home.

“It’s not just electronics that interfere with your WiFi signal: metal can also wreak havoc with your connection. Kitchens are often home to heavy-duty metal appliances (think ovens, fridges and washing machines), as well as signal-emitting electronics like microwaves, making them a particularly inhospitable environment for your router,” Virgin Media added.

If your Wi-Fi isn’t reaching every corner of your home it’s a good idea to invest in a mesh-style network as this will help boost things and keep every device connected to the web no matter where it’s being used.

Virgin offers is own boosters for a monthly fee but shop around as there are plenty of the market that all offer the same functionality.



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Argos is dishing out a very cheap iPad rival, no wonder it’s selling f

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Apple’s iPad is still the most popular tablet on the planet, but buying one isn’t exactly cheap. Even Apple’s entry-level model will set you back a hefty £329 and things get even more pricey when choosing the iPad Air (£599) or ultimate iPad Pro (£999). If that sounds a little too much for your current bank balance to cope with then there is a device that’s a lot more affordable.

Samsung’s Galaxy Tab A11 comes packed with features including an 8.7-inch screen, long battery life and access to all the most popular Android apps.

There are Dual Speakers tucked inside for improved audio, a 90Hz refresh rate for stutter-free scrolling, and even a 3.5mm headphone jack for those wired cans.

This tablet is usually priced at £149, but Argos has cut that cost to just £119. The deal is currently in the three best sellers and is clearly popular with Argos confirming that it is “in demand”.

That’s a good price and it’s not the only place to grab it. Amazon also has the same deal if you’d rather shop at that online retailer instead.

Of course, it’s worth noting that the A11 can’t beat the iPad when it comes to speed, screen size or choice of colours. It’s also not hugely powerful and only comes with 64GB of storage so it should only be considered for those wanting a device for basic tasks such as web browsing, sending emails and watching videos.

Those wanting something bigger and more powerful should also check out a deal on Tab S10 FE.

This device gets a more expansive 10.9-inch screen and also comes with 128GB of storage, a fast processor and there’s even an S Pen in the box for scribbling on the display.

It’s usually priced at £499 but right now that cost has been dropped to just £399.



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UK’s ‘best’ mobile network confirmed an it’s not EE, Vodafone, O2 or Three

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EE, Vodafone, Three and O2 might be among the best-known UK providers, but they seem to be being eclipsed by many of Britain’s smaller networks. The consumer team at Which? has just released new rankings based on a survey of thousands of smartphone owners across the country. According to the report, lesser-known platforms are offering far better value for money and customer service.

“Which? surveyed more than 5,000 mobile customers about their experiences to find out which providers are impressing and which are falling short,” the consumer team said.

“The results show that the ‘Big Four’ networks – EE, O2, Three and Vodafone – continue to be outperformed by many smaller providers”

Coming top of the pile is Talkmobile, followed by Tesco Mobile, Giffgaff and SMARTY. EE was down in a ninth position with O2 and Three coming bottom of the league.

One of the main reasons to shop around is cost, with Which? advising that smaller providers often offer significantly lower prices. Confirmed in its latest survey, respondents using one of the ‘Big Four’ paid an average of £16 for a SIM-only contract, compared with just £9 on smaller networks – that’s almost half price.

And cheap deals don’t mean a bad signal. Many of these smaller firms ‘piggyback’ on the infrastructure of the ‘Big Four’, meaning that customers get the same coverage, proving there is no reason to pay a ‘brand tax’ for a major network contract.

Switching is often thought of as a time-consuming task, but escaping an expensive contract can take as little as 10 minutes.

As an example of the money that can be saved, one Which? member confirmed that they ditched O2, after being a customer since 2018. Monthly bills had crept up from £17 to £27 so they switched to an £8 Smarty deal in just ten minutes, saving £200 a year.

Speaking about the latest update, Natalie Hitchins, Which? Head of Home Products and Services, said: “Our latest research shows that smaller providers are consistently outshining the industry’s largest mobile firms by offering better customer service and far cheaper deals.

“Many top-rated challengers avoid mid-contract price hikes, offering households struggling with the cost of living much-needed certainty.

“Any customers nearing the end of their contract who are unhappy with their service, or simply looking to save money, should not hesitate to vote with their feet and move to a provider that actually delivers on value.”



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Sky confirms channel shake-up this month and here’s how it affects you

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There’s a change coming to Sky devices later this month that will merge two movie channels into one. Sky has confirmed to Express.co.uk that its current Cinema Animation service (channel 312) is being merged into Sky Cinema Family. The update, scheduled for April 30, aims to streamline operations and make the new platform (which will be available on channel 304) a one-stop destination for family movies.

Once the change comes into force, it will feature films like the Shrek franchise, Secret Life of Pets, Smurfs, How To Train Your Dragon, Spider-Man: Into The Spider-Verse and Wicked all in one place.

Sky has also confirmed that everything customers previously enjoyed on Sky Cinema Animation will be available on Sky Cinema Family. Although this update is permanent, it’s not all bad news for those who currently enjoy the standalone Cinema Animation service.

It’s been confirmed that it will be back for the school holidays.

“To give families even more choice when it matters most, the standalone Sky Cinema Animation channel will be back for the school holidays – from 24 July – 30 August, 23 October – 1 November and 1 December – 5 January,” Sky said.

This isn’t the only update from Sky this week.

The firm has announced something a little different from its usual TV services: the launch of home security devices. Customers can grab a Sky Smart Doorbell and Chime for £5 per month with a £15 upfront fee. This camera system can record in full HD, send instant alerts to phones, offers customisable activity zones, two-way talk and 30-day cloud video recording.

Those wanting some added peace of mind can switch to the Smart Home Bundle with Smart Home Plan+ option.

This costs £8 per month with a £20 upfront fee and features an additional indoor camera plus additional features via the app such as scheduled and auto-arm device modes.

Speaking about the update, Paul Sweeney, Managing Director of Sky Smart Home, said, “Sky Smart Home is about making high‑quality smart tech more accessible. We’ve taken the features customers value most and made them easy to use, simple to manage and affordable, so staying connected to home feels effortless rather than complicated.”



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